See what happened to every invite and share-link email you send

The most common support question for any tool that emails on your behalf is “did it actually arrive?” 1pm now answers it for you. Every share-link, RSVP invite, and rejection email is tracked from the moment it leaves, and the result shows up where you sent it.

A delivery badge on the RSVP panel

When you invite a crew member or a guest, the panel already showed “Invited at 3:42pm.” Now a status badge sits next to that timestamp and updates itself: delivered, opened, clicked, bounced, spam reported, or delivery delayed. If an email bounced, the upstream reason is in the tooltip (a full mailbox, a dud address, a server that refused it), so you know whether to chase a new address or just wait.

The badge moves live. Send an invite and watch it go from sent to delivered, and on to opened once they read it, without refreshing the page, because these events stream in on the same channel the RSVP dashboard already listens on. By the time you’ve finished inviting the next person, the first badge has usually caught up.

An Emails tab on every contact

Each contact’s edit form now has an Emails tab beside Details and Events. It lists every tracked email 1pm has ever sent that person, across every event: when it went, the subject and which event it belonged to, the type (share link, RSVP invite, rejection), and its current delivery status. It is cursor-paged with Load more, so a supplier you’ve worked with for two years scrolls cleanly without slowing down.

This is the place to settle “I never got that link.” Open their contact, check the Emails tab, and you can see whether the message was delivered, or bounced three weeks ago.

What gets tracked

Under the hood 1pm records the full lifecycle the email provider reports back: sent, delivered, opened, clicked, delivery delayed, bounced, spam complaint, and send failure. Hard outcomes like a bounce or a spam complaint are protected, so a stray late event can’t quietly overwrite the fact that an address bounced.

One honest caveat on “opened.” Open tracking is noisy by nature: Apple Mail Privacy Protection and a lot of corporate mail security prefetch images, which can register an open the recipient never made, and a plain-text reader that blocks images may never register a real one. Treat opened and clicked as helpful signals, not proof. “Delivered” remains the reliable answer to “did it arrive?”, and a click is the strongest sign someone actually engaged. There’s nothing to switch on: tracking applies to the planner-visible emails 1pm sends for you.