Every email, in one place

1pm sends a lot of mail on your behalf. Lead acknowledgements, quotes, confirmations, invoices, appointment confirmations, crew invites and share links, document chases, automations on a schedule. Each one lives with the record it came from, which is right when you are working that record and wrong when the question is broader: what went out this week, did the client actually get the invoice, and why has that supplier never replied.

Emails, then Email Activity

Emails in the sidebar now has two tabs. Overview is the sending side, your monthly allowance and any bulk invite batch still in its cancel window. Email Activity is the log: newest first, one row per email, with the time in your account’s own time zone and an arrow showing whether you sent it or it came back.

Each row names the subject and the kind of email underneath it, who it went to, and the record it belongs to as a link, so the log doubles as a fast way back to the lead or invoice. Anything with a stored body gets a View button that opens what was actually said without leaving the page.

The status that matters is “not sent”

Delivered, opened, bounced, delayed and spam reported all come from the email provider as delivery progresses. Not sent is different: it means 1pm stopped the message before it went anywhere, usually a suppressed address from an earlier hard bounce, a demo address that cannot receive mail, or attachments over the 30 MB limit. Hover for the reason.

Those sends used to leave no trace at all, which is how a suppressed client address could quietly swallow every invoice for months. Now they are a row like any other, and the sidebar carries a red count of anything in the last seven days that bounced, failed or never went, so a delivery problem finds you rather than waiting to be found.

Filter it, bookmark it, export it

Tabs across the top cover the questions people arrive with: All, Problems, Delivered, Not sent, Received. Underneath, narrow by date, direction, audience (clients, crew, or you and your team) and a search on address or subject. The filter lives in the page address, so a view you use often is a bookmark, and sending the link to a colleague on your account shows them the same thing.

Export CSV downloads exactly what your filter shows, provider message ids included, which is what support needs if a delivery ever has to be traced upstream.