Welcome to 1pm Help

How you get help depends on your user role. Please see your category below:

Planners (Event Creators)

If you are responsible for setting up events as a 1pm subscriber, you have full access to our support channels.

• Email Support: Reach out to us directly via email for any assistance.

• Submissions: You can submit a help request, report a bug, or request a new feature.

Crew (On-Site Team)

If you are using the run of show at a live event, please use the following options:

• General Help: Please contact your event Planner directly for immediate assistance.

• Technical Issues: Notice a glitch? You can report a bug below.