Support

Please note that email support for free 1pm users is limited to bug reports, and paid plans receive priority support. Thanks for your understanding.
For a faster response, please include a screenshot where relevant, or upload a short video below.
If your request identifies a new issue, we will advise you when it has been fixed.

Prior to submitting a request, please check:

The status page which may indicate scheduled maintenance or known issues.
Our help page and search for the bug, error or issue, in case there is a known workaround.

Reason

Question or General Support

Error or Bug Report

Password or Login Issues

Your Name

1pm User Email (if different)

Company Name

Optional

Summary

Briefly describe the problem include error messages if any

Where

Where in the app did this occur, what were you doing?

Steps to Reproduce

If repeatable, please describe the steps to reproduce it

Severity

Critical

Important

Not Important