Sharing your account with a colleague — Help

If you run events with a colleague, you've probably wanted a second pair of hands inside the same 1pm account: someone who can build events, edit the run of show, manage contacts, and send share links alongside you, without you handing over your password. Account sharing does exactly that. You grant another 1pm user admin access, and they work inside your account as you, while your billing and account settings stay yours alone.

This is the step-by-step on how to share your account, what a collaborator can and can't do, and how to take access back. For the wider picture of how teams and agencies organise themselves around 1pm (and where full multi-user workspaces are headed), see Working with a team.

Who you can share with

A few ground rules before you start:

The person you invite must have their own 1pm account, and they must be a paid user. Account sharing is two paying users sharing one workspace, not a way to give someone a free login.
You invite by email, and the invite stays pending until that person signs up (if they haven't already), subscribes, and accepts. Nothing happens to your account until they accept.
There's no limit that stops you working: you keep full ownership throughout. Sharing adds an admin, it doesn't hand the account over.

Inviting someone

Open the account menu and go to Users. (You'll also see an Add Admin entry in the navigation that lands on the same page.) Under "People with access to your account", type the colleague's email and send the invite.

The invite then shows in your list with an "Invitation sent" badge until they accept, at which point it flips to "Has access". If you invited the wrong address or change your mind before they accept, the same row has a Cancel button.

Accepting an invite

If someone has shared their account with you, open your own Users page. Under "Accounts shared with you" you'll see their account with an "Invitation pending" badge and Accept and Decline buttons. Accept, and you have access.

From then on, that account appears in the same list with an "Open account" button. Click it to switch into their account and start working. While you're switched in, a banner across the top shows whose account you're working in, with a one-click way back to your own. Everything you do happens under their account: events you create are theirs, crew links carry their branding, history is theirs.

What a collaborator can do, and what stays yours

A collaborator has full admin over the working parts of your account. They can create and edit events, edit timelines, add and edit contacts and spaces, send and review requests, set branding, and manage your custom fields. They can do anything you can do with your event data, including deletes, so share with someone you trust accordingly.

What stays locked to you, the account owner, even while a collaborator is switched in:

Billing and subscription. They can't see your plan, your card, or your invoices, and they can't change them.
Your profile. Your name, email, and password are yours.
Account deletion. Only you can delete the account.
Managing who has access. The Users page itself is off-limits to a collaborator, so they can't invite other people or revoke anyone.

In short: they manage the work, you manage the account.

Revoking access, or leaving

Either side can end the arrangement at any time:

As the owner, open Users and click Revoke next to the person's name.
As a collaborator, open Users and click Leave next to the account.

Access is re-checked on every request, so revoking or leaving takes effect immediately, not at the next sign-in. The same is true if either person's subscription lapses: account sharing needs both people to be paid users, so if either subscription ends, the shared access stops working straight away.

A note on what this is and isn't

Account sharing is one shared account with a second admin. It is not (yet) a full multi-user workspace: there's still a single subscriber and a single profile, and edits aren't individually attributed to one person or the other, so you can't see "who changed this timeline item". If you need per-person sign-ins with their own audit trail, finer-grained roles, or many independent users under one roof, read Working with a team for the patterns that fit those shapes today, and let us know at [email protected], since that's the kind of signal that shapes what we build next.

Working with a team covers the bigger picture: how agencies and venue operations teams organise around 1pm, and where multi-user is headed.
Your profile and display name covers changing the email and password on an account, which is the route for handing an account between people rather than sharing it.