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How to use 1pm as a venue. Looking for the crew-side guide instead? Open the crew help.
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account and billing
- Your profile and display name
- Batched invite emails
- Data subject rights
- Deleting your 1pm account
- The emails 1pm sends and what to do about them
- Exporting your account data
- How subscribing works
- Managing your subscription
- Refunds and changing plans
- Inactivity and automatic deletion
- Resetting your password
- Sharing your account with a colleague
- Two-factor authentication
- Verifying your email address
- Working with a team
- Your monthly email allowance
- What to put in your own privacy policy
branding
contacts
crew
- Assigning crew to ROS items
- Assigning table and seat numbers to crew
- Attaching a reference document to a request
- Personal notes for each crew member
- Crew photos and avatars
- Asking everyone for the same thing
- Renaming crew on an event
- Asking crew for documents and info
- Reviewing crew uploads
- The Requests dashboard
- Tracking guest & crew emails
crew portal
events
- Access From and Vacate By: the load-in window
- Creating your first event
- Collecting dietary requirements
- Collecting RSVPs from your crew
- Duplicating an event
- Event details and the briefing
- Event Notes
- Event templates
- Printing the RSVP roll and name tags
- Sync your bookings to Google, Outlook, or Apple Calendar
- The BEO or Function Sheet
- The calendar: your whole book at a glance
- Time zones in 1pm
- Tracking events from enquiry to done
files and uploads
getting started
invoicing
leads
reports
run of show
- Run of show items
- Real-time updates
- Closing out the run of show
- Editing the run of show inline
- Filtering the timeline by who is responsible
- How crew mark items on the run of show
- Pasting in a run of show
- Printing the run of show
- Printing your run of show from the live link
- Pushing the timeline when an item runs over
- Reading the run of show at a glance
- Run of show basics
sharing and crew view
spaces
tips
troubleshooting
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