For hotels, restaurants and venues

The whole event, not just the run of show.

A live run of show your whole team can read. Each section below has a link or two into the help articles if you want to go deeper before you sign up.

Run of show builder

Build the run of show without fighting the document.

Inline edits, smart time math, drag-to-reorder when you need it, auto-sort when you don't. Multi-day events group by date. Long agendas paste straight in.

  • Add items at the bottom of the list, persistent form means you can rapid-fire entries.
  • Auto-fills the next Start time from the previous item's end, so a 30-min item at 4:00pm leaves the next at 4:30pm.
  • Click any cell to edit. Drag the handle to override sort. Multi-day events get a Date column automatically.
  • When an item runs over, a Push control starts the next item exactly when this one ends, or Push all slides the rest of the day by the same amount and keeps the gaps, with one-click undo.
  • Items that share a start time are grouped so two things happening at once read as parallel, not as a mistake.
  • Save a polished event as a template and reuse it forever, the supported way to duplicate an event.
  • Paste an existing run of show from Word, Google Docs, or a spreadsheet, and 1pm parses it into rows.
Contacts CRM

Everyone you work with, in one searchable list.

Contacts is the address book that lives across every event you ever run: caterers, AV crews, photographers, stylists, florists, drivers, account managers, clients. Bulk-import the whole lot on day one, tag people the way you actually think about them, and search the full history in one place.

  • Contact records carry contact details, role, business affiliation, and an optional photo.
  • Bulk-import the whole address book from a CSV in two minutes.
  • Tag contacts the way you actually think about them (AV, kitchen, photographers, regulars) and filter the list down to one tag, or stack tags to narrow further.
  • Define your own contact fields (text, choice lists, or file uploads), reorder them, and they appear on every contact. A field only shows on a contact once it has a value, so records stay clean.
  • A per-contact Requests tab keeps every request that person has had across all your events, with their answers and uploaded files, in one read-only history.
  • A per-contact Emails tab tracks every send to that person, with delivered, opened, or bounced status, so you can see whether your message actually landed.
  • Search across name, business, email, and phone, with results updating as you type.
Task assignments

Who's doing what, item by item.

Crew is what your contacts become once they're working a specific event. Assign people to the items they're responsible for, give each one a private brief, and they get a filtered view of just their part of the day, without ever creating an account.

  • Assign a Responsible person to each run of show item. The crew member sees the item on their view and a clear "Mine" filter.
  • Per-crew briefing notes ride alongside the public run of show, private to that one person.
  • Crew add a photo of themselves from their own portal (or you add it for them), so the day-of view shows a face, not just initials.
  • Assign a table and seat to each crew member or guest, with autocomplete that shows a running "N seated" count as you fill each table.
  • Rename "Crew" per event to whatever your world calls them (Team, Staff, Volunteers, Artists), and the label updates across the app, the share link, the print-out, and emails.
  • Crew tick items off as they happen, and every tick is visible to everyone on the link in real time.
Share ROS Link

Send one link. They open it on their phone.

No app to install, no login, no seat to license. Each crew member gets a scoped link that shows only the rows they're involved in. Mobile-first, cached locally, and designed to keep working when the venue Wi-Fi gives up halfway through service.

  • No download, no account. Crew tap the link and they're in.
  • Filtered per person. AV sees AV rows. Kitchen sees kitchen. Less noise, fewer misreads.
  • Mobile-first. The crew view is built for a phone in a back hallway, not a desktop browser.
  • Cached locally. Once a crew member has loaded their link, the run of show stays available even if their signal drops.
  • Resend a crew member's link in one click if the first email never arrived or they lost it.
  • A QR-code-friendly public version exists for events that want a single big-room link instead of per-person.
Real-time updates

Change once. Everyone already knows.

When you move an item, swap a vendor, or push a time, every open crew view updates within a second or two. No refresh, no republish, no group text. The connection indicator on each crew view shows whether they're live, syncing, or working offline.

  • Server-sent events stream changes to every open crew view in real time.
  • A clear Live / Syncing / Offline indicator on each crew view so you know what state they're in.
  • Offline reads still work from the cached copy. Updates catch up the moment the connection comes back.
Banquet Event Order

Speaks BEO, pax, access, vacate.

The fields a venue's department briefs already carry, in the same language your kitchen and AV teams already use. Service style, setup style, pax guaranteed, dietary summary, menu summary, bar package, AV notes, access from, vacate by.

  • BEO fields live on the event itself, so the brief travels with the run of show instead of as a separate PDF.
  • Per-owner autocomplete on Service style, Setup style, and Zone, so "Rounds of 10" or "Stage left" only need to be typed once.
  • Spaces are reusable: save your venue's rooms (or a park, a rooftop, a warehouse) with addresses and access instructions, then attach to any event.
  • Access from and Vacate by mark the load-in window. Multi-day events handle them cleanly because each item carries its own date.
RSVP & dietaries

Track who's actually coming, and what they can eat.

For the guests and suppliers who aren't a contracted certainty (gala attendees, second-shooter teams, casual security, hospitality staff, performer pools), send each person an invite and watch the Accept / Decline column fill in. Turn on dietary collection and accepted guests pick their requirements from the same link, ready for the kitchen. One screen, no reply-all chain, no spreadsheet, no follow-up texts.

  • One-click invite per crew member or guest. Status flows from "To invite" to "Invite sent" to "Accepted" or "Declined" without leaving 1pm.
  • Guests and crew accept or decline directly from their share link, the same link they read the run of show on. No login, no second tool.
  • Collect dietaries on that same link: accepted guests tick their requirements and flag allergies in free text, and the answers roll up into a kitchen-ready summary on the BEO. A guest who declined is never asked.
  • See whether each invite was delivered, opened, or bounced right beside the "Invited at" timestamp, so you can chase a bounce instead of wondering if it ever arrived.
  • Edit the invite email before it goes out, resend to anyone who hasn't replied, and invite a whole list at once with bulk invite (large batches pace out safely in the background and can be cancelled or re-queued).
  • Mark someone Accepted by hand when they confirmed in person, or move them to the Waitlist when you're holding a spot. Waitlist is an internal-only status for "maybe later" invites that the invitee never sees a button for.
  • Per-crew "don't ask" toggle for contracted suppliers and anyone you already know is coming, so the RSVP list shows only the people you genuinely need an answer from.
  • Export the RSVP roll to CSV or print it with a Status column and surname-sorted name tags for check-in.
  • RSVPs sync in real time the same way the run of show does. The moment they tap Accept on their phone, your view updates.
Compliance requests

Collect certificates, documents, and answers from every person.

Stop chasing fifteen suppliers by email for a public liability certificate, a parking pass count, or an updated dietary list. Send each crew member their own compliance request, or ask everyone the same question at once. Certificates, documents, and answers land on the event, tracked against what's still outstanding.

  • Per-crew requests: ask one supplier for a specific certificate, document, or detail (a public liability certificate, an updated headcount).
  • Event-wide requests: ask every crew member the same question at once. Responses are grouped by supplier under each request.
  • Attach a reference file or link to any request (a site map, a uniform photo, a sample certificate) so crew see exactly what you mean before they answer.
  • Map a request to one of your custom contact fields, so a supplier's answer (a licence number, a public liability certificate) writes straight onto their contact record and is there next time.
  • Upload files directly to an event without going through a crew member, when that's the simpler path.
  • Review every uploaded file on a single page, with a reporting dashboard and printable report showing what's in and what's still outstanding.
Event operations

When the day starts moving, the run of show keeps up.

Print a clean back-of-house copy for the kitchen folder. Filter the run of show down to one crew member when something's on fire. Crew tick off items as they go. Close out at end of shift with actual durations and a debrief that lands back on you.

  • Print the run of show as a black-and-white document with your logo, the event metadata, a crew contact sheet, and every item laid out for paper.
  • Filter the run of show by who's responsible, useful when one supplier needs a clean view to plan around.
  • Crew mark items complete as they happen. Each tick is visible to everyone on the link.
  • Close out at end of shift: capture actual durations against the planned ones, plus crew feedback for the venue.
Leads inbox

Catch every enquiry, and reply without leaving 1pm.

Embed your enquiry form on your own website and new leads land in a triage inbox, not a shared mailbox everyone half-watches. Qualify them, reply in a thread, and turn a hot lead into an event in a couple of clicks.

  • Embeddable enquiry form: paste one snippet onto your site. Run several named forms (weddings, corporate, functions), each with its own fields, copy, and submit button.
  • Build the form from your own contact fields (text, choice lists, dates, numbers), mark what's required, and reorder by dragging, with a live preview as you edit.
  • Spam never reaches you. A hidden honeypot and optional Cloudflare Turnstile filter the bots, and the Spam tab clears itself after 30 days.
  • The inbox is a pipeline: New, Qualified, Converted, and Lost tabs with live counts, plus a red badge in the sidebar the moment a lead arrives.
  • Reply in a two-way email thread without opening your mail client. The lead's reply lands straight back in the thread, live.
  • Save reply templates with merge fields ([first name], [event date], [guests]) and drop one in with a click. Send from your own address, not a noreply@.
  • Convert to an event in two steps: match the lead to an existing contact (or create one), and 1pm seeds a tentative event ready to finish.
  • Raise a quote straight off a lead and send it through the same thread.
Calendar

See the whole book at a glance.

A visual scheduler for everything on the books: month, week, and day views, colour-coded by status, with the times on every chip the way an operator reads a diary. Plus a one-way feed so your bookings show up in Google, Outlook, or Apple Calendar.

  • Month, week, and day views. Every event chip leads with its start and end time, Google-calendar style, so the diary reads at a glance.
  • Colour-coded by status: enquiry, tentative (pencilled-in orange), confirmed, and completed. Filter the calendar by status, or by Space.
  • Hover any event for a preview card with the access and vacate window, Space and zone, pax, client, value, and a jump straight into its run of show.
  • Drag to reschedule: move an event to another day, or onto another Space row to change the room. Click an empty day to start a new event on that date.
  • Subscribe Google, Outlook, or Apple Calendar to a private one-way feed, so confirmed and tentative bookings sit alongside the rest of your week. Reset the link any time to revoke access.
Invoicing & quotes

Quote, invoice, and get paid where you run the event.

One document editor builds your pricing sheet, your quotes, and your invoices off a shared catalog of priced items. Send a quote from a lead, turn it into a confirmed event, raise the invoice, and take card payment online.

  • One editor for pricing, quotes, and invoices. Group lines into packages, drop loose lines between them, and drag to reorder. Each line carries a name, an optional description, quantity, and tax.
  • Build a reusable catalog of priced items in categories, then add a whole package to an event in one click. Per-head lines pull the event's pax automatically.
  • Every event keeps a living pricing sheet that feeds the pipeline value on your dashboard. Copy it to a draft invoice when you're ready to bill.
  • Raise a quote on a lead and send it through the lead thread. The client opens it at a private link, and accepting it creates a confirmed event with the pricing already seeded.
  • Invoices follow the Xero model: the figures freeze when you send, while your business number, terms, and branding render live from your settings so the boilerplate stays current.
  • Take payment online: connect your own Stripe account (no platform fee) and a Pay now button appears on the public invoice. Card payments mark it paid automatically.
  • Record manual payments (bank transfer, cash, cheque) too, with the balance due tracked live. Set your tax rates, due days, number prefix, and default terms once in account settings.
Reports

The numbers behind the book.

Reports across sales, operations, and money, each one filterable by date and exportable to CSV or print for the management pack.

  • Events: every booking in a date range with Space, pax, status, and value, totalled.
  • Revenue: invoiced, paid, and outstanding across the period, with overdue invoices flagged.
  • Aged receivables: outstanding invoices bucketed by how overdue they are, your chase list.
  • Leads: the enquiry pipeline with a conversion rate (spam never counts).
  • Crew status: per-event compliance for an event, grouped by status with counts.
  • Contacts and Requests: your address book, and who has and hasn't submitted what for an event.
  • Every report exports to CSV (Excel-safe) and prints clean in full black for the folder.
The home dashboard

What's on this week, and where's the pipeline at.

Sign in and the dashboard puts the next seven days on the left and the pipeline on the right. One click into any event's ROS, with access times shown alongside start times so load-in reads as plainly as the headline.

  • Today and the next seven days, grouped by day. Every event is a one-click jump straight into its run of show.
  • Access times sit alongside start times, so the dashboard reads the way an operator thinks: when can crew load in, when does the thing itself begin.
  • KPI tiles for active events, confirmed bookings, total events, and pipeline value across the active stages.
  • Pipeline-by-status chart with a single-click toggle between event count and quoted value, in your currency.
  • Past and cancelled events stay out of the pipeline chart so dead pipeline doesn't dilute the picture, but they still count in the all-time totals.
  • Drag the tiles and panels into the order you want and the layout sticks, so the dashboard opens the way you read it.
Team access

Bring a colleague into the account.

Need a second pair of hands in the same account? Grant another 1pm user admin access and they can switch into your account and work as you: build events, edit the run of show, manage contacts, send share links. Your billing, profile, and account settings stay yours alone.

  • Invite a colleague by email. Once they sign up, subscribe, and accept, they get admin access to your events, contacts, spaces, requests, branding, and custom fields.
  • They switch into your account and act as you, so crew links, branding, and history all stay under the one account. A clear banner shows when someone is working in your account.
  • Account-level controls stay locked to you: billing, your profile, account deletion, and managing who has access are all off-limits while a collaborator is switched in.
  • Revoke access, or let them leave, at any time. Access is checked on every request, so removing someone takes effect immediately.

Start your next event at 1pm.

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