What is 1pm? — Help

1pm is event management software for event professionals and venues, with a strong catering and hospitality focus. It runs an event operation end to end: capturing enquiries from your website, working the leads pipeline, sending quotes and client-facing confirmations, building menus and BEOs, invoicing, and taking payment by card. One system holds the whole job, from the first enquiry to the final invoice.

It suits two kinds of user. Event professionals, the planners, caterers, photographers, AV teams, and celebrants who run their own client jobs, carry a booking from enquiry through to the day itself in 1pm. Venues, the operations and events teams inside hotels, restaurants, and dedicated event venues, use the same tools to run their bookings, function rooms, covers, and BEOs.

If you have been juggling a spreadsheet for leads, a separate tool for quotes, an email inbox for enquiries, and a printout for the kitchen, 1pm pulls all of it into one place.

What 1pm does

Capture enquiries. Put a form on your website and enquiries land straight in 1pm, ready to work. No more copying details out of your inbox.
Work the leads pipeline. Move each enquiry from first contact to confirmed booking, with the full conversation history against every event.
Quote and confirm. Price an event, send a quote or a client-facing proposal, and get a confirmation back.
Build menus. Create food and beverage menus your clients actually see, not just an internal report. Caterers and restaurants get a real, customer-facing menu out of it.
Produce the BEO. The Banquet Event Order for each department (kitchen, bar, banqueting, duty manager) is generated from the event, with service style, setup style, pax, dietary summary, access and vacate times, and the rest.
Invoice and get paid. Raise an invoice, take a deposit, and collect payment by card through Stripe, all inside 1pm.
Run the day live. Share a live run of show and BEO with your crew and suppliers so everyone works from the same current plan on event day.
Report. See what is booked, what is owed, and how the business is tracking.

Who 1pm is for

1pm is built for event professionals and venues running:

Weddings and ceremonies
Restaurant private dining and function rooms
Hotel banquets and gala dinners
Conferences and corporate events
Fundraisers, award nights, and galas
Festivals and live productions
Trade shows and brand activations

The catering and hospitality side is a deliberate strength. If food and beverage is central to your events, from menu design through to the kitchen's BEO on the morning of the event, 1pm speaks your language: pax, covers, service style, plated versus cocktail, dietary summaries, access and vacate times.

The live run of show

Late on event day, when the plan is moving, 1pm gives you a live run of show (also called a run sheet) that your whole team and every supplier work from.

A run of show is a chronological list of everything that happens during an event, minute by minute. Ceremony at 4:30pm. Cocktails start at 5:15pm. First dance at 7:45pm. Each row usually has a time, a description, a location, and the people responsible for making it happen.

When you update the timeline, every crew member sees the change in real time. No reprinting, no group texts asking which version is the latest, no supplier showing up at the wrong door because they were looking at yesterday's plan. You share one link, each crew member sees only the items they are involved in, and the crew view keeps working even when venue Wi-Fi is patchy.

This live, shared run of show and BEO grew out of replacing the printed run sheet, the emailed PDF, and the Google Sheet with shifting permissions. It is still one of the things 1pm does best. It is now one part of a much broader system, not the whole of it.

How the crew portal works

The crew portal is where any crew member can view any run of show or BEO shared with them.
They discover the link on any run of show that is shared with them. From there they can view the live version or print the latest one directly.
1pm consolidates every run of show and BEO into a single crew portal, so a supplier who works several of your events sees them all in one place.

What 1pm is not

Not a general project management tool. 1pm is built around events, from enquiry through to event-day execution, not arbitrary task boards.
Not a chat app. Crew see the live timeline. They do not message each other through 1pm.
Not a venue booking or vendor marketplace. You bring the suppliers you already work with.
Contracts are not in 1pm yet. Invoicing is: you can price an event, send a quote, raise an invoice, take a deposit, and get paid by card. Contracts and more of the system-of-record stack are on the roadmap.

The point of 1pm is to hold the whole event operation in one place: enquiries, leads, quotes, menus, BEOs, invoicing, payment, and the live run of show on the day. One system, from the first enquiry to the last invoice.