Telling the planner your dietary needs
If the planner is collecting dietary requirements for an event, a card on your link is where you tell them. Tick what applies, add a note for anything specific, and the kitchen knows what to plate for you. It takes a few seconds and you can change it any time before the day.
This article covers where the card appears, how to answer (including saying you have none), what your allergy note is for, and how to update it later.
Where the card appears
Open your run of show link. If the planner has turned on dietary collection, a "Dietary requirements" card appears among the cards at the top of your link. If you don't see one, the planner isn't collecting dietaries for this event and there's nothing for you to do.
The card starts open if you haven't answered yet, so it's easy to spot. Once you've answered it collapses and shows your saved answer in the title, so you can see at a glance what you told them without opening it.
Answering
Inside the card you'll find a list of dietary options the planner set up (gluten free, vegan, vegetarian, and so on), a box for allergies or specifics, and an "I have no dietary requirements" tick at the top.
- If you have requirements, tick everything that applies. You can pick more than one.
- If you have none, tick "I have no dietary requirements". This is worth doing rather than ignoring the card; it tells the planner you've seen it and you're all good, which is different from simply not replying. Ticking it clears and disables the options and note, since they don't apply.
- For anything the list doesn't cover, use the "Allergies or anything else the kitchen should know?" box.
The Save button stays disabled until you've made a real choice (an option, a note, or "none"), so an empty card is never mistaken for an answer. Tap Save when you're done.
The allergy note goes to the kitchen
The free-text box isn't just for tidiness. What you write there goes straight to the kitchen on their prep sheet, so it's the right place for anything that matters at the plate: "severe nut allergy", "coeliac, needs a separate prep surface", "no shellfish". Be specific. The tick boxes give the kitchen the head-count; your note gives them the detail that keeps you safe.
Changing your answer
You can update your answer any time before the event. Open the card again, change your ticks or your note, and Save. The planner and the kitchen see the latest version; there's no need to message anyone separately about the change.
After you save, the card shows when you last sent it, so you can confirm your answer went through.
A practical note: answer as early as you can, and if something changes close to the event, update it and mention it to the planner directly as well. They may have already given the kitchen a count to cook to, and a last-minute change that only lives in the app might miss the order.
Privacy
Your dietary requirements and any allergy note go to the planner and to the kitchen or venue staff who need them to cater for you. Other crew and guests don't see your answer, and the public read-only run of show doesn't carry dietary information at all.