Food trucks

The event booking CRM for food trucks.

Weddings, work parties, birthdays in the back garden. 1pm answers the lead on a date you are free, quotes per head or by package, keeps the site's power and parking notes on the booking, and takes the deposit before you commit the Saturday.

Hospitality plan, from $40/month. 30-day free trial. No credit card.

A server carries a platter of bruschetta topped with mozzarella, sun-dried tomato and basil through the crowd at an event

Built for a kitchen on wheels

A private booking is a different job from a market day. Someone has paid for the truck, so there is a quote, a guest count, a deposit and a balance, and the client expects an answer about the date before they ask anyone else.

Then there is the site. You need to know where the truck parks, whether there is power or you are bringing the generator, whether the ground takes the weight after rain, and what time you have to be gone. The person who knows usually is not the person who booked you.

1pm's Hospitality plan keeps the menu, the costing, the site notes and the crew's times on the same booking as the lead, the quote and the invoice, so you are not piecing a job together from a DM, a spreadsheet and your bank app.

Built for food trucks, trailers, coffee carts, mobile pizza ovens, dessert vans, and mobile caterers.

Sales CRM

Answer the lead while you are on the hatch

Someone planning a wedding or a work party messages three trucks the same afternoon. The one that replies first with a date, a price and a menu usually gets it, and you are often mid-service when the message lands.

A lead form on your website

Put a lead form on your own site, with the date, the guest count and the kind of event. Every submission lands in your Leads inbox instead of a DM you forget to answer.

Help: Capturing leads with a form

Reply only on dates you are free

Auto Reply answers a new lead with your reply, your brochure and a quote attached. Before it sends, it checks your diary, so nobody is told you are free on a Saturday you already booked.

Help: Auto Reply to new leads

Packages the client picks from

Put two or three packages on one quote, such as tacos only, or tacos and churros, and let the client choose one. The total follows their pick, and only that package is billed.

Help: Letting a client adjust a quote

A per-head price that follows the numbers

Let the client move the guest count inside the range your truck can serve. Every per-head line rescales together, and the number they accept lands on the booking.

Help: Your items catalog and packages
Sites & timings

Know the site before you drive there

Every job is somewhere new: a park, a brewery yard, a client's back garden. Where you park, whether there is power, and what the ground is like decide whether the day goes smoothly.

Save each site once

Save a site with its address, and write the power, the ground, the parking and the gate code into its access notes. Add a site map or a photo of where the truck goes. The next job there pulls it all back in.

Help: What a Space is

Your arrival window and your exit time

Set access from and vacate by on the booking: when you can pull in and set up, and when the truck has to be gone. Both print at the top of the brief your crew read.

Help: Access from and vacate by

Ask the client about the site

Send the client a short questionnaire in their portal: is there power within reach, is the ground flat and hard, where can the truck park, who is the contact on the day. Save it once and add it to every booking.

Help: Client questionnaires and surveys

Every job on one calendar

See your bookings by month, week or day, coloured by status. Drag a booking to another date when a client moves theirs.

Help: The calendar at a glance
Menus & costing

A menu that travels with the truck

The menu is what you are selling. Build it once, and it goes on the quote, the client's confirmation, your website and the brief your crew read.

Menus built once, used on every booking

Build a menu as courses and dishes, priced per head or by the dish, with dietary codes such as V, VG and GF. Attach it to a booking and the per-head price lands on the charges. Print it with your logo as a menu card.

Help: Food and beverage menus

Your menu on your website

Publish a menu as a page your website can link to or embed. Change a dish or a price in 1pm and the page shows it straight away.

Help: Publishing a menu or price list online

Know what a serve costs

Cost your recipes from the ingredients you buy, and see plate cost, food cost percentage and margin on every menu. Clients never see the numbers.

Help: Plate cost, food cost and margin

Prices entered the way you buy

Enter an ingredient as you buy it, such as a 5 kg case at $42. When the price goes up, every recipe and menu that uses it is re-costed.

Help: Costed ingredients
Run of show & crew

A small crew, one plan

Two or three people on the truck, sometimes a casual you have not worked with before. Everyone needs the address, the times and the menu, on their phone.

A link for each person on the job

Send each crew member a link to the day's run of show, with no login. It shows the site, the map link, the access notes and the times. Regulars keep one link that lists every job you put them on.

Help: Sharing the live link

It still opens in a field with no signal

Once a crew member has opened their link on a connection, the run of show still loads and works without one. Anything they tick off catches up when the signal comes back.

Help: Working offline at the venue

When the late-night slot moves

The speeches run long and the couple wants the truck open at 10:30pm, not 10pm. Move the item and every crew link shows the new time within seconds.

Help: Pushing the timeline when an item runs over

Food safety certificates, with expiry dates

Ask each crew member for their food safety certificate through their own link, with the expiry date recorded. 1pm shows you which ones run out soon, so you can ask for the new one in time.

Help: Chasing expiring documents
Billing & automations

Take the deposit, then the balance

A Saturday in June is worth holding only once someone has paid for it. The deposit and the balance come off the same booking as the quote, so there is nothing to type twice.

A deposit that holds the date

Set a deposit on the confirmation, as a percentage or a fixed amount, with a due date. 1pm works out the balance and tracks both until they are paid.

Help: Deposits and balances

Card payments or bank transfer

Take card payments through your own Stripe account with no platform fee, or record a bank transfer yourself. Send your invoices to Xero if that is where your books are.

Help: Getting paid

The reminders you never have time to send

Set a rule once and 1pm emails the client for final numbers two weeks out, reminds them the balance is due, and says thank you after the event. Every rule starts switched off until you turn it on.

Help: Automations

Your usual job, set up once

Save a typical booking, such as a wedding with your usual run of show, crew and service details, as a template. The next one starts with the date, the client and the site, not a blank page.

Help: Event templates
Hospitality

Everything on this page is on Hospitality

$40 a month, or $384 a year. Each extra user is $4 a month.

No menus or recipe costing needed? Everything else here is on Professional, at $20 a month. Catering from a kitchen rather than a truck? See caterers.

Questions from food trucks

It is just me and the truck. Is this too much?

No. Most of 1pm is optional, and you can start with the leads, a quote and the deposit and leave the rest until you want it. Auto Reply and automations are there so the admin keeps moving while you are serving.

I run two trucks. Can 1pm stop me booking the same one twice?

Yes, if you save each truck as a Space instead of each site, and rename Spaces to Trucks so the app uses your word. Two bookings on the same truck at the same time are then blocked, and a buffer holds travel time between jobs. A booking holds one Space, so in that setup the site details go in the booking's notes.

Can I quote a minimum spend?

There is no separate minimum spend setting. Add it to the quote as its own line, the same way you would add a travel fee or a generator charge, and the client sees it before they accept.

Does 1pm take payments at the hatch, or handle festival applications?

No. 1pm books private and corporate jobs for a client and takes the deposit and balance for them. Sales to the public go through your own till. You can still add a festival or market day as a booking, so your calendar shows the date as taken.

Can I bring my existing bookings across?

Yes. Import bookings from a calendar (.ics) file and choose the status they arrive as. Leads you are still working can come in from a CSV file, which sends no emails and starts no automations.

Can someone set it up with us?

Yes. Help with questions and problems is free on every plan. If you want the setup done with you, expert help is paid one-to-one time on a video call: with your permission we sign into your account and build your menus, recipe costing, sites and quotes alongside you. It comes in blocks of 1, 3 or 6 hours, from $150 an hour.

Is there a free trial?

Yes, 30 days with every feature, and no credit card.

Every feature, for every kind of business, is on the features page.

Book the date. Know where to park.

30-day free trial. No credit card.